Knowledge Base

File Copied From the Desktop Computer Is Blank on the H/PC

Article ID: 183477

Article Last Modified on 11/14/2003


APPLIES TO


This article was previously published under Q183477

SYMPTOMS

When you copy a file from a desktop computer to a Handheld PC (H/PC), the file may be blank when you open it on the H/PC.

CAUSE

This behavior can occur if the file conversion properties are configured incorrectly in Mobile Devices.

RESOLUTION

To resolve this behavior, configure the file conversion properties. To do so, follow these steps:
  1. On the desktop computer, click Start, point to Programs, point to Microsoft Windows CE Services, and then click Mobile Devices.
  2. On the Tools menu, click File Conversion.
  3. On the "Desktop -> Device" tab, click the file type you want in the Mobile Device Convertible File Types box, and then click Edit.
  4. In the Type box, click the file type that you want, click OK, and then click OK.
  5. Close the Mobile Devices window.

Additional query words: 2.00 2.10

Keywords: kbenv kbprb KB183477