Knowledge Base

OFF98: Cannot Use Keyboard to Use Commands on an Open Submenu

Article ID: 183361

Article Last Modified on 11/13/2003

Microsoft Excel 98 for Macintosh
Microsoft PowerPoint 98 for Macintosh
Microsoft Word 98 for Macintosh

This article was previously published under Q183361

SYMPTOMS

When you attempt to use the keyboard to use a command that is available on a submenu that may appear when you point to Open on the File menu, you cannot do so.

NOTE: This submenu appears if you are using Super Boomerang.

WORKAROUND

To work around this problem, use your mouse to select an available command.

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.

MORE INFORMATION

The submenu that appears when you point to Open on the File menu is created by Super Boomerang, which is installed with Now Utilities.

The third-party product discussed here is manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.

Additional query words: OFF98

Keywords: kbbug kbnofix kb3rdparty KB183361