Knowledge Base

XADM: Cannot View Internet Mail Service Properties

Article ID: 183320

Article Last Modified on 10/28/2006

APPLIES TO

This article was previously published under Q183320

SUMMARY

When you view the Internet Mail Service properties in Microsoft Exchange Server 5.0 administrative tools after adding a version 5.5 server to a site that contains only version 5.0 server, you may receive the following error message:
Extension 'SMTP' could not be loaded.

An error occurred during file replication. Unable to find the
extension .DLL file with the correct version number. To view details
of the error, see the application event log in the Windows NT Event
Viewer on the Microsoft Exchange Server computer.

Microsoft Exchange Administrator
ID no:c1030ad1
The event log may contain the following error: 
    Event ID - 2037
    The file version of '\add-ins\SMTP\i386\imcadmin.dll' installed on
    the local server is not current. Unable to locate a correct version
    on any server in the site.

MORE INFORMATION

The Exchange Server 5.0 directory schema is changed after adding a computer running Microsoft Exchange Server version 5.5 to the site. To view the Internet Mail Service properties in Exchange Server 5.0, you must have version 5.5 of the Imcadmin.dll file.

The first time you view the Internet Mail Service properties in version 5.0 administrative tools, it will replicate the version 5.5 Imcadmin.dll file to your Exchange Server 5.0 in the following location:

\Exchsrvr\Add-Ins\Smtp\I386\Imcadmin.dll

RESOLUTION

Access the Internet Mail Service properties in each Microsoft Exchange Server version 5.0 in the site. This ensures that the version 5.5 Imcadmin.dll file has replicated to the server correctly.

Keywords: kbprb KB183320


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