Print Preview Frequently Causes Access Violation in Spooler
Article ID: 183292
Article Last Modified on 11/1/2006
APPLIES TO
- Microsoft Windows NT Server 4.0, Terminal Server Edition
- Microsoft Windows NT Server 4.0 Standard Edition
- Microsoft Windows NT Workstation 4.0 Developer Edition
- Microsoft Windows NT Server 4.0 Enterprise Edition
This article was previously published under Q183292
SYMPTOMS
When doing print preview of Office Applications frequently, the spooler
service stops with an access violation.
CAUSE
Allocated memory is freed incorrectly.
RESOLUTION
To resolve this problem, obtain the latest service pack for Windows NT 4.0 or Windows NT Server 4.0, Terminal Server Edition. For additional information, click the following article number to view the article in the
Microsoft Knowledge Base:
152734 How to Obtain the Latest Windows NT 4.0 Service Pack
STATUS
Microsoft has confirmed that this is a problem in Windows NT 4.0 and Windows NT Server 4.0, Terminal Server Edition. This problem was first corrected in Windows NT 4.0 Service Pack 4.0 and Windows NT Server 4.0, Terminal Server Edition Service Pack 4.
Additional query words: spoolss win32spl av Dr.Watson crash
Keywords: kbhotfixserver kbqfe kbbug kbfix kbnetwork kbprint kbqfe KB183292