Article ID: 183186
Article Last Modified on 10/2/2002
APPLIES TO
- Microsoft Office 98 for Macintosh
This article was previously published under Q183186
SYMPTOMS
When you run the Microsoft Office Installer, you may receive the following
error message:
Memory error initializing buffers.
1009:1,-108 Out of memory
CAUSE
This problem occurs if Now Tabs is running when you run the Microsoft
Office Installer.
WORKAROUND
To work around this problem, disable Now Tabs, and then run the
installation program. To disable Now Tabs, follow these steps:
- Start Extensions Manager.
Extensions Manager is located in one of the following folders:
System Folder:Control Panels
System Folder:Control Panels (Disabled)
- Click Create New Set if you receive the following alert:
The Selected set does not match the contents of your System Folder.
Do you want to update the selected set to match, revert to the
selected set, or create a new set that matches?
- Click to clear the Now Tabs check box, and then click Restart.
After your computer has been restarted, run the Microsoft Office Installer.
After you install Office, select Now Tabs again in the Extensions Manager
and restart the computer.
The third-party product discussed here is manufactured by vendors
independent of Microsoft; we make no warranty, implied or otherwise,
regarding these products' performance or reliability.
STATUS
Microsoft has confirmed this to be a problem in the Microsoft products
listed at the beginning of this article.
Additional query words: OFF98
Keywords: kbbug kbnofix kb3rdparty kbfaq KB183186