Knowledge Base

WD98: "Unrecoverable Disk Error" Saving Word 6.x File to Floppy

Article ID: 183112

Article Last Modified on 10/4/2002


APPLIES TO


This article was previously published under Q183112

SYMPTOMS

In Microsoft Word 98 Macintosh Edition, when you open a Word 6.x document that contains an embedded object, and try to save it to a floppy disk as Rich Text Format (RTF), you may receive one of the following error messages:
There is an unrecoverable disk error on file Word Work file D <number>. The disk you're working on has a media problem that prevents Word from using it.

Try the following:

* Try formatting another disk.
* Save the document to another disk.

-or-

There is not enough memory or disk space to convert this document.
NOTE: You may also receive a type 10 system error when you attempt to save the Word 6.x document to a floppy disk as a Word 6.0/95 document. This problem may occur when the Office Assistant is active.

WORKAROUND

To work around this problem, save your Word document to your Macintosh hard disk, and then copy the file to your floppy disk.

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.

Keywords: kberrmsg kbbug kbconversion kbpending KB183112