Knowledge Base

WD97: Err Msg: "Setup Could Not Open the File: Ie4setup.exe"

Article ID: 183108

Article Last Modified on 1/22/2007


APPLIES TO


This article was previously published under Q183108

SYMPTOMS

When you install Microsoft Word 97 as an Administrative setup (by running Setup /a) to a network server, the following error message will occur:
Setup could not open the file: <drive>:\<path>\Word\Ie4setup.exe
NOTE: This problem only occurs when you perform an Administrative setup of Word 97 that ships with Microsoft Office 97 Small Business Edition version 2.0.

WORKAROUND

When you receive the error message, click Ignore. The Administrative setup should continue with no further errors.

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.

Additional query words: sbe sbe2

Keywords: kbbug kbpending kbsetup KB183108