Knowledge Base

Err Msg: The Message You Are Viewing Has Changed. If You Make...

Article ID: 183007

Article Last Modified on 11/14/2003

Microsoft Windows CE 2.0 for the Handheld PC
Microsoft Windows CE Services 2.1
Microsoft Windows CE Services 2.0

This article was previously published under Q183007

SYMPTOMS

When you synchronize a Handheld PC (H/PC) with a desktop computer, you may receive the following error message:

The message you are viewing has changed. If you make any changes to this copy and save them, you will overwrite the recent changes.

If you tap the H/PC screen anywhere except the OK button, the H/PC may stop responding (hang).

CAUSE

This behavior can occur if an e-mail message is open when you synchronize an H/PC with a desktop computer.

RESOLUTION

To resolve this issue, follow these steps:

Press CTRL+ALT+DELETE to open the Task Manager dialog box.
Tap Inbox, and then tap End Task.
Close all open e-mail messages on the H/PC.
Tap Start, tap Programs, tap Communication, and then tap ActiveSync.

Additional query words: 2.00 2.10

Keywords: kbprb KB183007