XADM: Exchange 5.0 SP2 Upgrade Fails with No Mapping Error
Article ID: 182966
Article Last Modified on 10/28/2006
APPLIES TO
- Microsoft Exchange Server 5.0 Standard Edition
This article was previously published under Q182966
SYMPTOMS
When you try to upgrade to Service Pack 2 on Exchange 5.0, the upgrade
fails with the following error message:
No mapping between account names and security IDs was done.
Microsoft Windows NT
ID no: 0xc0020534
WORKAROUND
To work around this problem, make sure that the service account is listed
on all Exchange services instead of the system account. To check this, go
to Control Panel / Services. Double-click each service and look at the Log
On As box. "This Account" should be selected, and the Exchange service
account should be entered in this field.
The upgrade to Service Pack 2 should now complete successfully.
Keywords: kbprb kbusage KB182966