Knowledge Base

Unable to Complete Downloading and Saving a File

Article ID: 182927

Article Last Modified on 6/5/2007


APPLIES TO


This article was previously published under Q182927

SYMPTOMS

When you attempt to download a file and you click Save This Program To Disk, you may receive the following error message:
The connection to the server has been lost.

CAUSE

This behavior can occur if you click Work Offline on the File menu while the file is being downloaded.

RESOLUTION

To prevent this behavior from occurring, do not click Work Offline while you are downloading a file to disk.

Additional query words: 4.00

Keywords: kberrmsg kbprb KB182927