Article ID: 182767
Article Last Modified on 11/25/2003
APPLIES TO
- Microsoft Excel 98 for Macintosh
- Microsoft Word 98 for Macintosh
- Microsoft PowerPoint 98 for Macintosh
- Microsoft Office 98 for Macintosh
This article was previously published under Q182767
SYMPTOMS
When you start the Visual Basic Editor in Microsoft Excel 98 Macintosh
Edition, you may receive one of the following error messages:
The application "Microsoft Excel" has unexpectedly quit, because an
error of type 1 occurred.
You should save your work in other open applications and restart the
computer.
The application "Microsoft Excel" has unexpectedly quit, because an
error of type 25 occurred.
When you use the Conditional Sum wizard or the Lookup Wizard in Microsoft
Excel, your computer stops responding (hangs).
When you click Next in the File Conversion Wizard, you receive the
following error message:
Sorry, a system error occurred.
"Microsoft Excel"
error type 10
When you click Save As HTML on the file menu in Microsoft Excel, your
computer stops responding.
When you click Preferences on the Tools menu in Microsoft Word 98 Macintosh
Edition, Word loses focus and you cannot dismiss the Preferences dialog
box.
When you use the Letter Wizard in Microsoft Word, you receive the following
error messages:
There is insufficient memory or disk space. Close extra windows and save
your work.
Run-time error '5272':
There is insufficient memory or disk space. Close extra windows and save
your work.
When you use the Envelope Wizard in Microsoft Word, you receive the
following error messages:
Method 'Show' of object 'Dialog' failed
The application "Microsoft Word" has unexpectedly quit, because an
error of type 2 occurred.
You should save your work in other open applications and restart the
computer.
When you click the Drawing Button on the standard toolbar in one of the
Microsoft Office 98 Macintosh Edition programs, you receive the following
error message:
There is not enough memory to load the Microsoft Office 98 Drawing
shared library.
CAUSE
You may receive any of the error messages that are described in the
"Symptoms" section if you are using RAM Charger to allocate memory to the
Office 98 programs.
WORKAROUND
To work around the problem, prevent RAM Charger from managing the memory
that is allocated to the Office programs. To do this, follow these steps:
- Point to Control Panels on the Apple menu, and then click RAM Charger
General Settings.
- Click Application Settings.
- Click the disk partition on which you have installed Office 98 in the
Disk list.
- Click Microsoft Clip Gallery in the list. Click to clear the Ram Charged
check box.
- Click "Do Not Open Notes."
- Repeat steps 4 through 5 for the following items:
Microsoft Excel
Microsoft Graph
Microsoft Help
Microsoft Help Runtime
Microsoft Office First Run
Microsoft PowerPoint
Microsoft System Information
Microsoft Word
MS Organization Chart 2.0
ODBC Setup PPC
- Close the RAM Charger Application Settings window.
MORE INFORMATION
RAM Charger is manufactured by Jump Development Group, Inc., a vendor
independent of Microsoft; we make no warranty, implied or otherwise,
regarding this product's performance or reliability.
Additional query words: OFF98 ramcharger
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