OL98: Undocking Laptop Does not Switch to Offline Mode

MORE INFORMATION

If you undock or disconnect your computer from the network, Outlook will not sense the disconnection and switch to offline mode. This will cause errors to be generated since Outlook thinks it's still online. However, If you remove the network PC card while Outlook is running, it will switch to Work Offline automatically. Plugging the Network PC card back in will return you to working Online.

Switch to Work Offline

To switch to working offline, on the File menu, Click Work Offline.

You will now see an icon on the status bar with a red x through it indicating that you are now working offline.

Steps to Reproduce Problem

1. Start Outlook and check for new mail to establish that you can make a connection to your mail server.
2. Unplug the net cable, or undock the computer.

RESULTS: There is no network disconnection icon on the status bar. When you check for new mail by clicking Send and Receive, pressing the F5 key, or through a schedule, a mail server error will be generated. Outlook does not switch to Work Offline.

This does not occur if you remove the Network PC card from the laptop while online.