FP97: Cannot Access Help After Importing Files from Floppy Disk
Article ID: 182687
Article Last Modified on 10/1/2001
APPLIES TO
- Microsoft FrontPage 97 Standard Edition
This article was previously published under Q182687
For a Microsoft FrontPage 2000 version of this article, see
205485.
For a Microsoft FrontPage 98 version of this article, see
194312.
SYMPTOMS
When you attempt to access FrontPage Help by clicking a command on the Help
menu or in a dialog box, FrontPage Help does not appear and the floppy disk
drive is accessed. If you place a disk in the floppy disk drive, FrontPage
Help will appear.
CAUSE
This behavior occurs if you have imported files from either a floppy
disk or a removable disk, and then removed the disk from the disk drive.
RESOLUTION
To work around this problem and access FrontPage Help, follow these steps:
- On the File menu in FrontPage Explorer, click Exit.
- Restart FrontPage Explorer. In the Getting Started dialog box, click OK.
- On the Help menu, click Microsoft FrontPage Help.
STATUS
Microsoft has confirmed this to be a problem in the Microsoft products
listed at beginning of this article.
Additional query words: 97 help
Keywords: kbbug kbpending KB182687