XCLN: Multinational Client Cannot View User's Properties
Article ID: 182605
Article Last Modified on 10/28/2006
APPLIES TO
- Microsoft Exchange Client 5.5
- Microsoft Exchange Client 5.0
- Microsoft Exchange Client 4.0
- Microsoft Exchange Client 5.0
- Microsoft Outlook 97 Service Pack 1
- Microsoft Outlook 97 Service Pack 1
- Microsoft Outlook 97 Service Pack 1
- Microsoft Outlook 97 Standard Edition
This article was previously published under Q182605
SYMPTOMS
If you use a multinational client against an English (US) server, you may
receive an error message. The error message is displayed in
the foreign language of the client, and may differ slightly in the
translation.
If you try to view the properties of a user in the global address list, the following error message is displayed:
It wasn't possible to show the properties of the dialog box. The
Microsoft Exchange Server isn't configured to support detailed models in
your language [language]. Consult your system administrator.
CAUSE
The server is not properly set up with the necessary client
information.
RESOLUTION
To resolve this problem, you must install the appropriate
Template.csv file, as well as the code page for the client's language.
For additional information, click the article number below
to view the article in the Microsoft Knowledge Base:
150977 XADM: Supporting Localized Exchange Clients
Keywords: kbprb kbusage KB182605