XCLN: Multinational Clients Cannot Add Some Users to PAB
Article ID: 182599
Article Last Modified on 10/28/2006
APPLIES TO
- Microsoft Exchange Client 5.5
- Microsoft Exchange Client 5.0
- Microsoft Exchange Client 4.0
- Microsoft Exchange Client 5.0
- Microsoft Outlook 97 Service Pack 1
- Microsoft Outlook 97 Service Pack 1
- Microsoft Outlook 97 Service Pack 1
- Microsoft Outlook 97 Standard Edition
This article was previously published under Q182599
SYMPTOMS
When using a multinational client against an English (US) server, you may
receive the following error message. The error message will be displayed in
the foreign language of the client and may differ slightly in the
translation.
When you try to add a user to a personal address book (PAB):
An error has occurred. The members list has not changed because one or
more selected members couldn't be added.
CAUSE
The server has not been properly set up with the necessary client
information.
RESOLUTION
To resolve this problem, the administrator must install the appropriate
Template.csv file as well as the code page for the client's language on the
server.
Keywords: kbprb kbusage KB182599