Fatal Exception in Msgsrv32.exe When You Quit Windows 95
Article ID: 182567
Article Last Modified on 11/15/2006
APPLIES TO
This article was previously published under Q182567
SYMPTOMS
When you quit Windows 95, you may receive a fatal exception error message
that references the Msgsrv32.exe file.
CAUSE
This behavior can occur if you have the Autodesk AutoCad Release 14
program installed on your computer, and the Graphics Display Interface
(GDI) handle table has become damaged.
RESOLUTION
To work around this issue, remove the Microsoft Find Fast shortcut from
the StartUp folder. To do so, use the following steps:
- Right-click the desktop, click New, and then click Folder.
- Type Disabled StartUp shortcuts, and then
press ENTER.
- Click Start, point to Find, and then click Files Or Folders.
- In the Named box, type startup, and then
click the Advanced tab.
- In the Of Type box, click Folder, and then click Find Now.
- Double-click the StartUp folder (after you verify it is in the
Windows\Start Menu\Programs folder), right click the Microsoft Find
Fast shortcut, and then click Cut.
- Quit the Find Files Or Folders tool, right-click the Disabled StartUp
Shortcuts folder, and then click Paste.
- Restart your computer.
MORE INFORMATION
This behavior can occur if you use a large number of fonts in a document.
For more information about this issue, contact Autodesk.
Additional query words: corrupt corrupted
Keywords: kbenv kbprb KB182567