Knowledge Base

XADM: NDR Occurs When Sending To A Mailbox With Receive Limits

Article ID: 182557

Article Last Modified on 10/27/2006

Microsoft Exchange Server 5.5 Standard Edition

This article was previously published under Q182557

SYMPTOMS

You may receive a non-delivery report (NDR) similar to the following:

   Your message did not reach some or all of the intended recipients.

      Subject:   Subject of the Message
      Sent:   3/10/98 11:40 PM

   The following recipient(s) could not be reached:

      RecipientName on 3/10/98 11:40 PM
      The recipient was unavailable to take delivery of the message
      MSEXCH:MSExchangeIS:SITENAME:SERVERNAME

CAUSE

This problem can occur when you send a message to a mailbox that has receive restrictions.

WORKAROUND

Verify the Properties of the the recipient's mailbox. If there are restrictions, the administrator can either remove or decrease the restictions; the recipient can also be notified to clean out his/her mailbox.

To check receive restrictions, perform the following steps:

Start Exchange Administrator.
Get Properties on the mailbox to which you are sending the message.
Click the Limits tab to configure the Prohibit Send and Receive (K) restriction.

Keywords: kbprb KB182557