Knowledge Base

XFOR: cc:Mail Addresses Not Created for Exchange 4.0 Site Recipients

Article ID: 182519

Article Last Modified on 10/28/2006


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This article was previously published under Q182519

SYMPTOMS

When you try to get an Exchange Server 4.0 site to use an Exchange Server 5.0 site's Exchange Connector for Lotus cc:Mail, the cc:Mail addresses are not automatically created for Exchange Server 4.0 site recipients.

CAUSE

The Microsoft Exchange Connector for Lotus cc:Mail does not have an address generator for Exchange Server 4.0 computers. Also, the cc:Mail address generator that is included in Exchange Server 5.0 is not backward- compatible with Exchange Server 4.0 and cannot be copied or placed on an Exchange Server 4.0 computer.

WORKAROUND

To enable Exchange Server 4.0 sites to use the cc:Mail address generator, place an Exchange Server 5.0 computer with a cc:Mail connector in the Exchange Server 4.0 site. Note that the Exchange Server 4.0 site must have Version 4.0 Service Pack 2 loaded.

Keywords: kbprb kbusage KB182519