Knowledge Base

Cannot View Network Shares When Backing Up Files or Folders

Article ID: 182404

Article Last Modified on 1/22/2007

Microsoft Windows 98 Standard Edition

This article was previously published under Q182404

SYMPTOMS

When you attempt to use Microsoft Backup to back up files or folders located on a network drive by double-clicking Networks and then double- clicking the computer on which the files or folders are located, no network shares may be displayed even though a plus sign (+) appears next to the computer name indicating that a network share exists.

CAUSE

This behavior can occur if no network shares exist on the computer.

RESOLUTION

To prevent this behavior from occurring, ensure that the files or folders on the computer are shared.

MORE INFORMATION

When you view computers in a network using Microsoft Backup, Windows is unable to determine if a network share exists on a computer. Instead, it displays a plus sign (+) next to all computers in the network.

A plus sign (+) next to a computer, disk drive, or folder normally indicates that a resource (network share, folder, file, etc.) is located within it.

Keywords: kbenv kbprb kbui KB182404