Knowledge Base

Shortcut to Disconnected Drive Remains on Quick Launch Toolbar

Article ID: 182388

Article Last Modified on 11/1/2006

Microsoft Internet Explorer 4.01 128-Bit Edition
Microsoft Internet Explorer 4.0 128-Bit Edition

This article was previously published under Q182388

SYMPTOMS

When you have a shortcut mapped to a network drive on the Quick Launch toolbar, the shortcut to the network drive may still appear when the mapped network drive is disconnected.

RESOLUTION

Remove the shortcut from the Quick Launch toolbar. To do so, drag the shortcut from the Quick Launch toolbar to the Recycle Bin, or right-click the shortcut located on the Quick Launch toolbar, and then click Delete.

STATUS

Microsoft is researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

MORE INFORMATION

A shortcut icon normally has an arrow located on the bottom-left corner. Shortcuts located on the Quick Launch toolbar do not contain the shortcut arrow. This may lead you to believe that the icon is not a shortcut.

For information about using the Quick Launch toolbar in Internet Explorer, see the following articles in the Microsoft Knowledge Base:

171206 How to Customize the Quick Launch Toolbar

Additional query words: 4.00

Keywords: kbprb kbui KB182388