Article ID: 182371
Article Last Modified on 11/11/2000
APPLIES TO
- Microsoft Direct Mail Manager for Windows
This article was previously published under Q182371
SYMPTOMS
When you attempt to install Direct Mail Manager, you receive one or more of
the following error messages:
DAO350.DLL was unable to register itself in the system registry.
Microsoft Direct Mail Manager setup was not completed successfully.
Also, when you try to start Direct Mail Manager, you may receive the
following error message:
The MSVBVM50.DLL file is linked to missing export OLEAUT32.DLL.
When the message "Setup is updating your system" is displayed, Direct Mail
Manager Setup may stop responding (hang).
The following error message may appear:
This program has performed an illegal operation and will be shut down.
If the problem persists, contact the program vendor.
When you click Details, the following error message will appear:
SETUP caused an invalid page fault in module SETUP.EXE at
0137:<address>
SETUP caused an invalid page fault in module KERNEL32.dll at
0137:bff9a28c
The following error message may also appear during Direct Mail Manager
Setup:
Msexch35.dll was unable to register itself in the system registry.
Microsoft Direct Mail Manager setup was not completed successfully.
Note that the resolution for this error message is different from that for
the other error messages in this article. For additional information,
please see the following article in the Microsoft Knowledge Base:
182370 DMM: Err Msg: "Msexch35.dll Was Unable to Register" During Setup
CAUSE
Your computer system was not restarted after you installed Microsoft Word
97 for Windows and before you attempted to install Direct Mail Manager.
RESOLUTION
Restart your computer and then install (reinstall) Direct Mail Manager.
NOTE: You may need to reinstall Microsoft Word 97 for Windows (or Microsoft
Office 97 for Windows) and then restart your computer before you can
install Direct Mail Manager successfully.
Additional query words: reboot dmm
Keywords: kbprb KB182371