Knowledge Base

Error Message During Internet Explorer Plus 4.0 Setup

Article ID: 182226

Article Last Modified on 10/31/2006

APPLIES TO

This article was previously published under Q182226

SYMPTOMS

When you are browsing or upgrading components from the Internet Explorer Plus 4.0 CD-ROM, you may receive the following error message:
Internet Explorer could not open the Internet site <cd-rom>:\win95\eng\demobin\closeie.isk Access is denied
When this occurs, you may be unable to quit Internet Explorer Setup. You may also receive a desktop recovery message.

CAUSE

This error message can occur if you remove the Internet Explorer Plus 4.0 CD-ROM, or if the Internet Explorer Plus 4.0 CD-ROM is removed from the shared network drive you are using.

RESOLUTION

Insert the Internet Explorer Plus 4.0 CD-ROM in the appropriate CD-ROM drive. If you cannot insert the CD-ROM for some reason, press CTRL+ALT+DELETE to open the Close Program dialog box, click LECD, and then click End Task.

Additional query words: 4.00

Keywords: kberrmsg kbprb kbsetup KB182226


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