Knowledge Base

XADM: Offline Address Book Generated on Global Address List Fails

Article ID: 182204

Article Last Modified on 10/27/2006

APPLIES TO

This article was previously published under Q182204

SYMPTOMS

When you generate the Offline Address Book (OAB) from the Global Address List (GAL), it may fail with the following error message:
Event 5012, Source MSExchangeSA,
Description: Failed to generate offline Address Book for container: /o=
<org> /ou=<site>/cn=<container>.
Result: An empty table was passed to the MAPI call.

CAUSE

The container specified in the error message is empty. The offline address book generation function makes a quick scan of each container listed in the Address Books list to verify container population. If it identifies an empty container, it will fail.

This behavior is by design.

WORKAROUND

Add a user to this container and the error will no longer be reported.

Keywords: kbbug KB182204


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