XADM: Clean Mailbox Progress Bar Displays Incorrect Message Count
Article ID: 182202
Article Last Modified on 10/28/2006
APPLIES TO
- Microsoft Exchange Server 4.0 Standard Edition
- Microsoft Exchange Server 5.0 Standard Edition
- Microsoft Exchange Server 5.5 Standard Edition
This article was previously published under Q182202
SYMPTOMS
During the Clean Mailbox process, the progress bar always displays 0 even
though messages are being deleted.
CAUSE
This behavior occurs when the number of messages is less than 200
(approximately).
This is by product design
MORE INFORMATION
The progress bar displayed by the Clean Mailbox function is driven by MAPI
calls, which are only updated periodically. When less than a certain number
of messages (200+) are found, the callback either never happens or happens
only once (right before the transition to deleting messages), in which case
you never see the actual number. If you delete a larger number of messages,
the status bar will not be zero.
Keywords: kbbug KB182202