Knowledge Base

OL98: Preview Pane Won't Display Contents of Secure Messages

Article ID: 182175

Article Last Modified on 8/3/1999

APPLIES TO

This article was previously published under Q182175

SYMPTOMS

When Microsoft Outlook 98 receives a digitally signed or sealed (encrypted) message, the preview pane will not display the contents of the message. You must open the message to read it.

CAUSE

This is by design. For Outlook to apply its security procedures you must open the message.

MORE INFORMATION

Displaying the message in the preview pane would bypass security procedures and defeat the purpose of signing or sealing the message.

On View menu, click Preview Pane to toggle the Preview Pane on or off.

REFERENCES

For more information about how to setup Outlook message security, press the F1 key, in the Office Assistant type "message security" and click Search. Then, click "Add security to messages".

Additional query words: 98

Keywords: kbprb KB182175


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