Article ID: 182090
Article Last Modified on 1/22/2007
APPLIES TO
- Microsoft Windows 98 Standard Edition
- Microsoft Windows 95
This article was previously published under Q182090
SUMMARY
This article describes how to access your CD-ROM drive when you cannot
start Windows. If your computer stops responding (hangs), you may not be
able to access your CD-ROM drive to extract files or reinstall Windows or
Microsoft Internet Explorer 4.0.
This same behavior may occur if you receive an error message stating that
you need to reinstall Windows. For example, when you start Windows 95, you
may receive the following error message:
Error loading Explorer.exe. You must reinstall Windows.
When you click OK, you may receive the following error message:
The Explorer.exe file is linked to missing export:
SHLWAPI: ShopenRegstreamA
You cannot get past this error message.
Additional query words: protected mode driver
Keywords: kbhowto KB182090