Knowledge Base

GW: Back Side Of Card Prints Upside Down

Article ID: 182078

Article Last Modified on 6/27/2007

Microsoft Greetings Workshop 2.0 Standard Edition
Microsoft Greetings Workshop 97 Standard Edition

This article was previously published under Q182078

SYMPTOMS

When you print a two-sided card, Greetings Workshop will display an animation which illustrates how to reinsert the paper into your printer to print the second side. Depending on your printer, this animation may be incorrect.

RESOLUTION

Microsoft has confirmed this to be a problem in Microsoft Greetings Workshop version 1.0 and 2.0. This problem has been corrected in Microsoft Greetings Workshop version 2.0b.

WORKAROUND

To print the two-sided cards correctly, reinsert the paper back into the printer in the opposite direction from that shown in the animation.

MORE INFORMATION

When printing with any of the following printers listed below, the animation may be incorrect:

Hewlett-Packard DeskJet 720C
Hewlett-Packard DeskJet 722C
Hewlett-Packard OfficeJet 600 series
Epson Stylus Color 600
Epson Stylus Color 800
Epson Stylus Color Photo
Canon BJC - 250
Canon BJC - 80

The third-party product discussed here is manufactured by a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.

Additional query words: backwards wrong flipped help HP 600c greetingsw

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