KB181964 - XCLN: Unable to Forward Meeting Requests in MS Mail 3.x

Article ID: 181964

Article Last Modified on 10/28/2006

APPLIES TO

Microsoft Outlook 97 Service Pack 1
Microsoft Outlook 97 Service Pack 1
Microsoft Outlook 97 Service Pack 1
Microsoft Outlook 97 Standard Edition
Microsoft Schedule+ 1.0 Standard Edition
Microsoft Schedule+ 97 Standard Edition
Microsoft Schedule+ 97 Standard Edition
Microsoft Mail for PC Networks 3.2
Microsoft Mail for PC Networks 3.2a
Microsoft Mail for PC Networks 3.5
Microsoft Exchange Server 4.0 Standard Edition
Microsoft Exchange Server 5.0 Standard Edition
Microsoft Exchange Server 5.5 Standard Edition

This article was previously published under Q181964

SYMPTOMS

In Microsoft Mail 3.x, when you try to forward a meeting request, you may receive the following error message:

The message could not be forwarded.

CAUSE

The meeting request originated from a Microsoft Outlook or Microsoft Schedule+ 7.x user. Meeting requests sent from these message clients contain additional properties that are not handled properly by Microsoft Mail.

WORKAROUND

Although not recommended, you can work around this behavior by removing or commenting out the following line in the [Custom Messages] section in the Msmail.ini file:

  [Custom Messages]
  IPM.Microsoft Schedule.MtgReq=3.0  ;;;;SchedMsg.DLL;;1111100000000000;;;;

This allows Microsoft Mail to display the meeting request as a standard message (IPM.Note), which can be forwarded. However, this will also cause the Accept, Decline, Tentative, and View Schedule buttons to no longer appear at the top of meeting requests in Microsoft Mail. In this case, you need to use Microsoft Schedule+ to accept or decline meeting requests.

MORE INFORMATION

When a user installs Microsoft Schedule+ version 1.0, the following section is added to the Msmail.ini file:

  [Custom Messages]
  IPM.Microsoft Schedule.MtgReq=3.0  ;;;;SchedMsg.DLL;;1111100000000000;;;;
  IPM.Microsoft Schedule.MtgRespP=3.0;;;;SchedMsg.DLL;;1100100000000000;;;;
  IPM.Microsoft Schedule.MtgRespN=3.0;;;;SchedMsg.DLL;;1100100000000000;;;;
  IPM.Microsoft Schedule.MtgRespA=3.0;;;;SchedMsg.DLL;;1100100000000000;;;;
  IPM.Microsoft Schedule.MtgCncl=3.0 ;;;;SchedMsg.DLL;;1100100000000000;;;;

This section indicates how Microsoft Mail handles messages with specific message classes.

For additional information about the above Msmail.ini file settings, please see the following article in the Microsoft Knowledge Base:

121797 PC WSPlus: Standard Response Buttons Unavailable

Keywords: kbprb kbusage KB181964