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XFOR: Err Msg. Installing AT&T Easylink Gateway on Connector PO

Article ID: 181951

Article Last Modified on 10/28/2006

APPLIES TO

This article was previously published under Q181951

SYMPTOMS

When you are installing the AT&T Easylink gateway on the Exchange Connector postoffice (shadow post office), the installation may fail with the following error message:
The Ms Mail postoffice could not be found in the destination directory.

CAUSE

The installation program is searching for the Ms Mail maildata directory with its 19 subdirectories. The shadow post office is a reduced version of the Microsoft Mail for PC Networks and has no users. Some of the 19 subdirectories are not included in the shadow post office.

WORKAROUND

To work around this problem, do the following:

  1. Create the following five empty subdirectories: CAL\, FOLDERS\, INI\, MEM\, and MMF\ under the Directory Exchsrvr \ CONNECT \ Maildata\.
  2. Try the Setup of the AT&T gateway again; it should proceed without a problem.

MORE INFORMATION

Please refer to the Microsoft Exchange Administrator's Guide for more information about setting up the AT&T Easylink gateway to provide service between Microsoft Exchange Server and the AT&T system.

Keywords: kbprb kbusage KB181951


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