Knowledge Base

Secure Lock Symbol Disappears Connecting to Secure Web Page

Article ID: 181860

Article Last Modified on 1/22/2007

APPLIES TO

This article was previously published under Q181860

SYMPTOMS

When you connect to a secure Web site, the Internet Explorer secure lock symbol may disappear.

RESOLUTION

To resolve this problem, obtain and install Internet Explorer 4.01 Service Pack 2. You can obtain Internet Explorer 4.01 Service Pack 2 from the following Microsoft Web site:

http://www.microsoft.com/windows/ie/downloads/default.mspx


Additional query words: security icon https ssl

Keywords: kbui KB181860


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