Outlook Express and Outlook 97 Do Not Redial Automatically
Article ID: 181815
Article Last Modified on 1/22/2007
APPLIES TO
- Microsoft Outlook Express 4.01
- Microsoft Outlook Express 4.0
- Microsoft Windows 98 Standard Edition
- Microsoft Outlook 97 Standard Edition
This article was previously published under Q181815
SYMPTOMS
When you try to dial out in Outlook Express or Outlook 97, both programs
may not redial automatically after receiving a busy signal.
RESOLUTION
To work around this issue, use either of the following methods:
Method 1
After you receive a busy signal, try to dial again. Repeat this process
until you successfully connect.
Method 2
Establish the connection, and then start the appropriate e-mail program.
To do so, use the following steps:
- Click Start, point to Programs, point to Accessories, point to
Communications, and then click Dial-Up Networking.
- Double-click the connection you use for Outlook 97 or Outlook Express,
and then follow the instructions on the screen to complete the
connection.
Additional query words: 4.00
Keywords: kbenv kbnetwork kbprb KB181815