Q181758

• Microsoft Internet Explorer versions 3.0, 3.01, 3.02 for Windows 95

SYMPTOMS

When you install Internet Explorer, you may receive the following error message:

INF install failure. Reason: File copy session already open.

CAUSE

This behavior can occur if Microsoft Windows 95 files are damaged.

RESOLUTION

To resolve this issue, remove Internet Explorer, reinstall Windows 95, and then reinstall Internet Explorer. To do so, follow these steps:

1. Click Start, point to Settings, and then click Control Panel.



2. Double-click Add/Remove Programs.



3. On the Install/Uninstall tab, click Internet Explorer in the list of installed programs, click Add/Remove, and then click OK.



4. Click Start, point to Programs, click Windows Explorer, and then double-click the Windows folder.



5. Double-click the Temp folder, and then click Select All on the Edit menu.



6. On the File menu, click Delete, and then close Windows Explorer.



7. Reinstall Windows 95. For information about how to reinstall Windows 95, see the following article in the Microsoft Knowledge Base:

   Q149712 How to Install Windows 95: Helpful Tips and Suggestions




8. Reinstall Internet Explorer.

Additional query words: setup icw scripting unable register shrl11.dll

Keywords : kbenv kberrmsg msiew95
Issue type : kbprb
Technology : kbIEsearch kbIE95Search kbZNotKeyword3 kbIE300Win95 kbIE301Win95 kbIE302Win95