Knowledge Base

Error Message: Backup Complete - Error Reported

Article ID: 181628

Article Last Modified on 1/22/2007

Microsoft Windows 98 Standard Edition

This article was previously published under Q181628

SYMPTOMS

When you try to back up files or folders that are located on a password protected network share, you may receive the following error message:

Backup complete - error reported

If you view the log for this backup, you may see the following errors

Error: \\<share> - accessed denied
Error: \\<share> - could not be accessed

where <share> is the name of the network share.

CAUSE

This behavior can occur because Microsoft Backup does not prompt you for a password to access a password protected network share.

RESOLUTION

To resolve this issue, connect to the network share and enter your password before you try to back up files or folders from this share.

Additional query words: 98

Keywords: kberrmsg kbprb KB181628