PSS ID Number: 181429
Article Last Modified on 10/25/2002
The information in this article applies to:
- Microsoft Outlook Express 5.5 for Windows NT 4.0
- Microsoft Outlook Express 5.01 for Windows NT 4.0
- Microsoft Outlook Express 5.0 for Windows NT 4.0
- Microsoft Outlook Express 4.01 for Windows NT 4.0
- Microsoft Outlook Express 4.0 for Windows NT 4.0
- Microsoft Outlook Express 5.5 for Windows 95
- Microsoft Outlook Express 5.01 for Windows 95
- Microsoft Outlook Express 5.0 for Windows 95
- Microsoft Outlook Express 4.01 for Windows 95
- Microsoft Outlook Express 4.0 for Windows 95
- Microsoft Outlook Express 6.0 for Windows NT 4.0
- Microsoft Outlook Express Version 6 for Windows 2000
- Microsoft Outlook Express Version 6 for Windows 98
- Microsoft Outlook Express Version 6 for Windows Millenium Edition
This article was previously published under Q181429
SYMPTOMS
When you try to use Outlook Express to access America Online's e-mail
server, you may receive the following error message:
The host <host name> could not be found. Please verify that you have entered the server name correctly. Account: <account name>, Server: <server name>, protocol: POP3, Port: 110, Secured (SSL): No, Socket Error: 11001, Error Number:0x800CCC0D
When you try to use Outlook Express to access America Online's news
server, you may receive the following error message:
The host <news server> could not be found. Please verify that you have entered the server name correctly.
CAUSE
This behavior occurs because America Online uses proprietary e-mail and
news servers that is not compatible with Outlook Express. This behavior may also occur if the following are true:
- Outlook client is behind a Microsoft Proxy server.
- The Outlook client does not have the Winsock Proxy client installed.
Additional query words: 4.00
Keywords: kb3rdparty kbprb KB181429
Technology: _IKkbbogus kbOutlookExpress400NT400 kbOutlookExpress400Win95 kbOutlookExpress401NT400 kbOutlookExpress401Win95 kbOutlookExpress500NT400 kbOutlookExpress500Win95 kbOutlookExpress501NT400 kbOutlookExpress501Win95 kbOutlookExpress550NT400 kbOutlookExpress550Win95 kbOutlookExpress600NT400 kbOutlookExpress600Win2000 kbOutlookExpress600Win98 kbOutlookExpress600WinME kbOutlookExpress95Search kbOutlookExpressNT400Search kbOutlookExpressSearch kbOutlookExpressWin2000Search kbOutlookExpressWinMESearch