Knowledge Base

OL98: Multiple Personal Address Book Imports Cause Duplicates

Article ID: 180570

Article Last Modified on 8/6/1999

APPLIES TO

This article was previously published under Q180570

SYMPTOMS

Multiple imports of the Personal Address Book (PAB) into the same Microsoft Outlook 98 Contacts folder, generate duplicate Contact entries.

CAUSE

There is no option in the Personal Address Book Import Wizard to modify the handling of duplicate items. The default allows duplicates.

MORE INFORMATION

Steps to Reproduce Problem

  1. On the File menu, click Import And Export.
  2. Click "Import from another program or file," and click Next.
  3. Click Personal Address Book and click Next.
  4. Click the destination folder for the imported Contact items and click Next.
  5. Click Finish.
This sets up a Contact record for each Personal Address Book entry in the selected Contacts folder. Repeating the above steps, choosing the same destination folder, duplicates the Contact records.

REFERENCES

For more information on importing the Personal Address Book, please see the following article in the Microsoft Knowledge Base:

181524 OL98: Cannot Select Which Personal Address Book to Import

Keywords: kbprb KB180570


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