Article ID: 180553
Article Last Modified on 1/22/2007
APPLIES TO
- Microsoft Internet Explorer 6.0 Service Pack 1
- Microsoft Internet Explorer 6.0
- Microsoft Internet Explorer 6.0
- Microsoft Internet Explorer 6.0
- Microsoft Internet Explorer 5.0
- Microsoft Internet Explorer 4.01 128-Bit Edition
- Microsoft Internet Explorer 4.0 128-Bit Edition
- Microsoft Internet Explorer 5.0
- Microsoft Internet Explorer 5.0
- Microsoft Internet Explorer 4.01 128-Bit Edition
- Microsoft Internet Explorer 4.0 128-Bit Edition
- Microsoft Windows 98 Standard Edition
This article was previously published under Q180553
IMPORTANT: This article contains information about modifying the registry. Before you
modify the registry, make sure to back it up and make sure that you understand how to restore
the registry if a problem occurs. For information about how to back up, restore, and edit the
registry, click the following article number to view the article in the Microsoft Knowledge Base:
256986 Description of the Microsoft Windows Registry
SYMPTOMS
When you try to download a program (.exe) or zip (.zip) file, Internet
Explorer may display a blank Web page that contains an
ActiveX icon in the upper-right corner. If you click the
ActiveX icon, you may receive the following
error message:
Error Locating Object Handler
There is no viewer available for the type of object you are trying to
to open. The following information is available about this object:
Address of Object: Web_address_of_the_file
Content Type: type of file
Possible location of viewer: Microsoft ActiveX Gallery
Do you want to go to this location to download a viewer for this type
of object ?
CAUSE
This issue can occur if an add-in program or ActiveX control on your computer
has been uninstalled or deleted, but entries for the add-in program or ActiveX control remain in the registry.
RESOLUTION
WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may
require you to reinstall your operating system. Microsoft cannot guarantee that you can solve
problems that result from using Registry Editor incorrectly. Use Registry Editor at your own
risk.
To resolve this issue, delete the following registry key:
HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Plugins\Extension
Additional query words: object handler error
Keywords: kberrmsg kbenv kbprb KB180553