OL98: Information on Messages with a Message.txt Attachment

MORE INFORMATION

If Outlook Internet E-Mail cannot fully convert an incoming message when downloading from your Internet Service Provider (ISP), it generates the message above and attaches the original message as a text file. You can read the original text of the incoming message by double-clicking the Message.txt file. If Message.txt is not legible, save the attachment as an .eml file, then open it in Microsoft Outlook Express.

To read the file with Outlook Express, follow these steps:

1. With the message open, on the File menu, click Save Attachments.
2. In the File Name box, change the extension from .txt to .eml and click Save.
3. Double-click the file in Windows Explorer.

The file will open as a mail message in Outlook Express.

NOTE: Earlier versions of the Outlook Internet Mail service would cease to download mail from the ISP when encountering a message with this problem.