Knowledge Base

Error Message: The File Was Not Found. Verify That You Have Selected the Correct 'Restore from' Location and Try Again

Article ID: 180465

Article Last Modified on 1/22/2007

APPLIES TO

This article was previously published under Q180465

SYMPTOMS

When you attempt to extract a new copy of a Windows 98 file using the System File Checker tool, you may receive the following error message:
The file was not found. Verify that you have selected the correct 'Restore from' location and try again.

CAUSE

This error message can occur if any of the following conditions exist:
  • You specify the wrong path to the Windows 98 cabinet files.
  • The file you are attempting to extract was created during Windows 98 Setup and is not located in a Windows 98 cabinet file.
  • You specify a path to a shared Windows 98 CD-ROM on a network.
  • You extract a file that has a long file name and its short file name alias is used on the Windows 98 CD-ROM or disks.

RESOLUTION

To resolve this behavior, follow the steps in the appropriate section:

Wrong Path to Windows 98 Cabinet Files

If you specify the wrong path to the Windows 98 cabinet files, use either of the following methods:

Method 1

In the Restore File dialog box, type the correct path to the cabinet files in the Restore From box, and then click OK.

Method 2

In the Restore File dialog box, click Browse, locate and click the folder in which the Windows 98 cabinet files are located, click OK, and then click OK again.

NOTE: The Windows 98 cabinet files are located in the Win98 folder on the Windows 98 CD-ROM.

File Was Created During Windows 98 Setup

If you require a new copy of a file that was created during Windows 98 Setup, install Windows 98 again.

NOTE: See the "More Information" section in this article for a list of files that are created during Windows 98 Setup.

Path Is to a Shared Windows 98 CD-ROM on a Network

System File Checker does not support extracting files from a Windows 98 CD-ROM that is shared on a network. For System File Checker to work properly, share the Windows 98 files from a hard disk instead of the CD-ROM.

Short File Name Alias Is on the Windows 98 CD-ROM or Disks

Extract the file using its short file name alias and then rename the file to its long file name. To do so, follow these steps:
  1. NOTE: See the "More Information" section in this article for a list of files that use a short file name alias on the Windows 98 CD-ROM or disks.

  2. Click Start, click Run, type sfc.exe in the Open box, and then click OK.
  3. Click Extract one file from installation disk, type the file's short file name alias, and then click Start.
  4. Click Browse next to the Restore from box, click the folder that includes the Windows 98 cabinet files, and then click OK.
  5. Click Browse next to the Save file in box, click the folder in which you want to save the file, and then click OK.
  6. Follow the instructions on your screen to finish extracting the file, and then click Close.

MORE INFORMATION

Windows 98 Setup uses setup information (INF) files to install the Windows 98 files.

The following table contains a list of files that use a short file name alias on the Windows 98 CD-ROM or disks.

NOTE: The INF files contain installation information for the Windows 98 files. 
   Long file name                      Short file name      INF file name
   ----------------------------------------------------------------------
   Black Thatch.bmp                    Thatch2.bmp          Shell.inf
   Blue Rivest.bmp                     Rivets2.bmp          Shell.inf
   Carved Stone.bmp                    Egypt.bmp            Shell.inf
   Gold Weave.bmp                      Gator.bmp            Applets.inf
   Houndstooth.bmp                     Hounds.bmp           Shell.inf
   Metal Links.bmp                     Mesh.bmp             Applets.inf
   Pinstripe.bmp                       Pstripe.bmp          Shell.inf
   Red Blocks.bmp                      3dblocks.bmp         Applets.inf
   Sandstone.bmp                       Sand.bmp             Applets.inf
   Stitches.bmp                        Weave2.bmp           Shell.inf
   Tiles.bmp                           Redtile.bmp          Shell.inf
   Triangles.bmp                       Pyramid2.bmp         Shell.inf
   Waves.bmp                           Halftone.bmp         Shell.inf
   Confidential!.cpe                   Confident.cpe        Awfax.inf
   For Your Information.cpe            Fyi.cpe              Awfax.inf
   Urgent!.cpe                         Urgent.cpe           Awfax.inf
   Bach's Brandenburg Concerto No. 3   Bachsb~1.rmi         Mmopt.inf
   Beethoven's 5th Symphony.rmi        Beetho~2.rmi         Mmopt.inf
   Beethoven's Fur Elise.rmi           Fureli~1.rmi         Mmopt.inf
   Dance of the Sugar-Plum Fairy.rmi   Danceo~2.rmi         Mmopt.inf
   Debussy's Claire de Lune            Claire~1.rmi         Mmopt.inf
   In the Hall of the Mountain King    Hallof~2.rmi         Mmopt.inf
   Mozart's Symphony No. 40            Mozart~2.rmi         Mmopt.inf
   3D Flower Box.scr                   Ssflwbox.scr         Applets.inf
   3D Flying Objects.scr               Ss3dfo.scr           Applets.inf
   3D Maze.scr                         Ssmaze.scr           Applets.inf
   3D Pipes.scr                        Sspipes.scr          Applets.inf
   3D Text.scr                         Sstext3d.scr         Applets.inf
   Blank Screen.scr                    Scrnsave.scr         Applets.inf
   Curves and Colors.scr               Bezier.scr           Applets.inf
   Flying Windows.scr                  Ssflywin.scr         Applets.inf
   Flying Through Space.scr            Ssstars.scr          Applets.inf
   Mystify Your Mind.scr               Ssmyst.scr           Applets.inf
   Scrolling Marquee.scr               Ssmarque.scr         Applets.inf
   Jungle Recycle.wav                  Junglere.wav         Mmopt.inf
   Jungle Default.wav                  Junglede.wav         Mmopt.inf
   Jungle Windows Start.wav            Junglewi.wav         Mmopt.inf
   Jungle Windows Exit.wav             Jungle~1.wav         Mmopt.inf
   Jungle Critical Stop.wav            Junglecr.wav         Mmopt.inf
   Jungle Question.wav                 Junglequ.wav         Mmopt.inf
   Jungle Exclamation.wav              Jungleex.wav         Mmopt.inf
   Jungle Asterisk.wav                 Jungleas.wav         Mmopt.inf
   Jungle Open.wav                     Jungleop.wav         Mmopt.inf
   Jungle Close.wav                    Junglecl.wav         Mmopt.inf
   Jungle Maximize.wav                 Junglema.wav         Mmopt.inf
   Jungle Minimize.wav                 Junglemi.wav         Mmopt.inf
   Jungle Restore Down.wav             Jungle~3.wav         Mmopt.inf
   Jungle Restore Up.wav               Jungle~4.wav         Mmopt.inf
   Jungle Error.wav                    Jungleer.wav         Mmopt.inf
   Jungle Menu Command.wav             Jungleme.wav         Mmopt.inf
   Jungle Menu Popup.wav               Jungle~2.wav         Mmopt.inf
   Musica Recycle.wav                  Musicare.wav         Mmopt.inf
   Musica Default.wav                  Musicade.wav         Mmopt.inf
   Mucica Windows Start.wav            Musica~1.wav         Mmopt.inf
   Musica Critical Stop.wav            Musicacr.wav         Mmopt.inf
   Musica Question.wav                 Musicaqu.wav         Mmopt.inf
   Musica Exclamation.wav              Musicaex.wav         Mmopt.inf
   Musica Asterisk.wav                 Musicaas.wav         Mmopt.inf
   Musica Open.wav                     Musicaop.wav         Mmopt.inf
   Musica Close.wav                    Musicacl.wav         Mmopt.inf
   Musica Maximize.wav                 Musicama.wav         Mmopt.inf
   Musica Minimize.wav                 Musicami.wav         Mmopt.inf
   Musica Restore Down.wav             Musica~3.wav         Mmopt.inf
   Musica Restore Up.wav               Musica~4.wav         Mmopt.inf
   Musica Error.wav                    Musicaer.wav         Mmopt.inf
   Musica Menu Command.wav             Musicame.wav         Mmopt.inf
   Musica Menu Popup.wav               Musica~2.wav         Mmopt.inf
   Robotz Recycle.wav                  Robotzre.wav         Mmopt.inf
   Robotz Default.wav                  Robotzde.wav         Mmopt.inf
   Robotz Windows Start.wav            Robotzwi.wav         Mmopt.inf
   Robotz Windows Exit.wav             Robotz~1.wav         Mmopt.inf
   Robotz Critical Stop.wav            Robotzcr.wav         Mmopt.inf
   Robotz Question.wav                 Robotzqu.wav         Mmopt.inf
   Robotz Exclamation.wav              Robotzex.wav         Mmopt.inf
   Robotz Asterisk.wav                 Robotzas.wav         Mmopt.inf
   Robotz Open.wav                     Robotzop.wav         Mmopt.inf
   Robotz Close.wav                    Robotzcl.wav         Mmopt.inf
   Robotz Maximize.wav                 Robotzma.wav         Mmopt.inf
   Robotz Minimize.wav                 Robotzmi.wav         Mmopt.inf
   Robotz Restore Down.wav             Robotz~3.wav         Mmopt.inf
   Robotz Restore Up.wav               Robotz~4.wav         Mmopt.inf
   Robotz Error.wav                    Robotzer.wav         Mmopt.inf
   Robotz Menu Command.wav             Robotzme.wav         Mmopt.inf
   Robotz Menu Popup.wav               Robtoz~2.wav         Mmopt.inf
   The Microsoft Sound.wav             Logon.wav            Motown.inf
   Utopia Recycle.wav                  Utopiare.wav         Mmopt.inf
   Utopia Default.wav                  Utopiade.wav         Mmopt.inf
   Utopia Windows Start.wav            Utopiawi.wav         Mmopt.inf
   Utopia Windows Exit.wav             Utopia~1.wav         Mmopt.inf
   Utopia Critical Stop.wav            Utopiacr.wav         Mmopt.inf
   Utopia Question.wav                 Utopiaqu.wav         Mmopt.inf
   Utopia Exclamation.wav              Utopiaex.wav         Mmopt.inf
   Utopia Asterisk.wav                 Utopiaas.wav         Mmopt.inf
   Utopia Open.wav                     Utopiaop.wav         Mmopt.inf
   Utopia Close.wav                    Utopiacl.wav         Mmopt.inf
   Utopia Maximize.wav                 Utopiama.wav         Mmopt.inf
   Utopia Minimize.wav                 Utopiami.wav         Mmopt.inf
   Utopia Restore Down.wav             Utopia~3.wav         Mmopt.inf
   Utopia Restore Up.wav               Utopia~4.wav         Mmopt.inf
   Utopia Error.wav                    Utopiaer.wav         Mmopt.inf
   Utopia Menu Command.wav             Utopiame.wav         Mmopt.inf
   Utopia Menu Popup.wav               Utopia~2.wav         Mmopt.inf
Some files are created during Windows 98 Setup and cannot be extracted. The System File Checker tool only extracts files contained in Windows 98 cabinet files.

For additional information about the System File Checker tool, click Start, click Help, click the Index tab, type system file, and then double-click the System File Checker topic.

Windows 98 Setup creates some files during the setup process, and these files are not located in the Windows 98 cabinet files. For example, Msdos.sys is created during the Setup process and cannot be extracted from the Windows 98 cabinet files.

Additional query words: 2nd

Keywords: kberrmsg kbprb KB180465


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