OL98: ErrMsg "<path and filename>.pst could not be accessed"
Article ID: 180428
Article Last Modified on 8/9/1999
APPLIES TO
- Microsoft Outlook 98 Standard Edition
This article was previously published under Q180428
SYMPTOMS
When attempting to start Microsoft Outlook 98, you may get the following
error message:
Cannot start the reminder services. Unable to show reminders. The
file <path and filename>.pst could not be accessed because another
workstation has modified it. Close then restart all mail enabled
applications.
CAUSE
Either a corrupted service in the profile or too many services in the
profile may cause this problem.
RESOLUTION
Create a new profile and add the services one at a time, testing
between each.
REFERENCES
For information on creating a profile, please see the following article in
the Microsoft Knowledge Base:
181142
OL98: (CW) How to Create a New User Profile for Outlook
For similar error messages, please see the following articles in the
Microsoft Knowledge Base:
182885
OL98: File Locking Issue With Novell Client 32
156995
XCLN: PST File Cannot Be Accessed Running NetWare Client 32
168718
XCLN: Win95 NW Clients Disconnected from Mail on Novell
Additional query words: mailbox
Keywords: kberrmsg kbprb KB180428