Knowledge Base

OL97 ErrMsg: "Could Not Load an Object" When Opening an Item

Article ID: 180420

Article Last Modified on 12/26/2006


APPLIES TO


This article was previously published under Q180420

SYMPTOMS

When you try to open a Microsoft Outlook 98 item, you may receive the following error message:
Could not load an object because it is not available on this machine.

CAUSE

There is a reference to an ActiveX control in the item's form, and you do not have the appropriate library files for that control registered and installed on your computer.

RESOLUTION

To resolve this behavior use either of these two methods.

Method 1

Click OK to the error message. The item will open without displaying the problem control.

Method 2

Contact the author of the form to determine how to install and register the control on your computer. This method may involve installing an additional program that provides the control.

Keywords: kbprb KB180420