OL98: Err Msg: Cannot Establish a Dialup Connection
Article ID: 180261
Article Last Modified on 8/9/1999
APPLIES TO
- Microsoft Outlook 98 Standard Edition
This article was previously published under Q180261
SYMPTOMS
When attempting to connect to your Internet service provider (ISP) from
Microsoft Outlook, you may receive the following error message:
You could not establish a dial up connection
to the computer you have dialed.
CAUSE
You may be using your complete e-mail address as your ISP account name.
RESOLUTION
Try using only that part of your e-mail name preceding the @ symbol or
contact your ISP to find out an acceptable format for your account name.
MORE INFORMATION
Your e-mail address usually takes the form of a combination of your first
and last name and the name of your ISP, separated by the @ symbol and
periods. For example, John Doe uses an ISP by the name of MYISPNET. The ISP
may assign an e-mail address of JohnD@myispnet.net.
Using the complete e-mail address, JohnD@myispnet.net, as the account name
may cause the problem described in the "Symptoms" section.
Keywords: kberrmsg kbprb KB180261