Knowledge Base

BUG: Unable to Close Transaction Statistics Err Message Dialog

Article ID: 180192

Article Last Modified on 3/16/2005

APPLIES TO

This article was previously published under Q180192

SYMPTOMS

When you try to open the Transaction Statistics window as a separate window using Microsoft Transaction Server (MTS) Explorer, a dialog box appears with the following message:
Transaction statistics for 'My Computer' are already displayed in another window. You can only open one transaction statistics window for a given server.
Clicking OK does not close the dialog box.

STATUS

Microsoft has confirmed that this is a bug in the Microsoft products that are listed at the beginning of this article.

MORE INFORMATION

Steps to Reproduce Behavior

This error appears after you perform the following steps:

  1. Start the MTS Explorer.
  2. Expand Microsoft Transaction Server and Computers and My Computer.
  3. Click Transaction Statistics so that it is visible in the right pane.
  4. Right-click Transaction Statistics and select "New Window From Here."
Once the dialog box appears, you have to shut down and restart MTS Explorer before being able to resume administration.

Keywords: kberrmsg kbbug kbsysadmin kbpending KB180192


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