Knowledge Base

OL98: (CW) Referred By Field Will Not Import into Outlook

Article ID: 180086

Article Last Modified on 8/11/1999

APPLIES TO

This article was previously published under Q180086

SYMPTOMS

You cannot import data into the Referred By field of Contact created using the Corporate/Workgroup installation of Microsoft Outlook 98.

RESOLUTION

You must manually enter the Referred By information into each contact record.

To Manually Enter the Information

  1. Open the imported contact record.
  2. On the All Fields tab, click to select All Contact Fields in the Select From list.
  3. Scroll to the Referred By field and type the required data.
  4. Click Save and Close.

MORE INFORMATION

Steps to Reproduce Problem

  1. Open the File to be imported and ensure that the field name for the data is "Referred By." This is necessary for the field to properly mapped in Outlook 98.
  2. On the File menu, click Import and Export.
  3. Click to select "Import from another program or file" and then click Next.
  4. Click to select the file type you want to import, and click Next.
  5. Type the name or Browse to the file you want to import and click Next.
  6. Click OK to finish the import.

Viewing the Blank Referred By Field

To view the Referred By field, follow these steps:
  1. Open one of the imported contact records.
  2. On the All Fields tab, click to select All Contact fields in the Select from list.
  3. Scroll to the Referred By field.
Result: The Referred By field is blank.

REFERENCES

For more information on Field Mapping in Outlook 98, please see the following article(s) in the Microsoft Knowledge Base:

182728 OL98: Field Mapping for Importing Not Available


Additional query words: missing gone empty

Keywords: kbprb KB180086


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