Knowledge Base

OL98: Flagged Messages May Not Retain the Flag Information

Article ID: 180085

Article Last Modified on 8/11/1999


APPLIES TO


This article was previously published under Q180085

SUMMARY

Messages flagged in Microsoft Outlook 98 may not retain their flag information when sent over the Internet.

MORE INFORMATION

E-mail messages sent from Outlook can be marked with a flag indicating to the receiver that special attention is required. These flags cause a special icon to be displayed next to the message in the Inbox, a special message banner across the top of the message when opened, and can also set a reminder alarm.

These message flag attributes may be lost when the message is sent via an Internet Service Provider (ISP).

Setting a Message Flag

  1. Compose an e-mail message.
  2. On the Actions menu, click "Flag for Follow Up."
  3. Click to select one of the standard message banners from the list or type a custom banner.
  4. In the Reminder box, click to select a reminder date and click OK.
A banner line will be displayed across the top of the message. This banner line plus the flag icon will be displayed when the addressee receives the message.

Additional query words: lose gone

Keywords: kbinfo KB180085