XADM: The Service Cannot Accept Control Messages at This Time
Article ID: 180001
Article Last Modified on 10/28/2006
APPLIES TO
- Microsoft Exchange Server 4.0 Standard Edition
- Microsoft Exchange Server 5.0 Standard Edition
- Microsoft Exchange Server 5.5 Standard Edition
This article was previously published under Q180001
SYMPTOMS
When you attempt to stop the Microsoft Exchange Server System Attendant
service, the following error may occur:
The service cannot accept control messages at this time.
Microsoft Windows NT
ID no 0xc0020425
If you try to stop the service manually with the following command
the following error message appears:
The service cannot be controlled in its present state.
In Event Viewer there is no indication of problems with the service.
CAUSE
The System Attendant service has become unstable.
WORKAROUND
To work around this problem of the service being in an "uncontrollable"
state, do one of the following:
- Restart the server to allow the service to be forcibly shut down and
restarted with the server startup.
-OR-
- Use the Windows NT Resource Kit tool Kill.exe to terminate the Mad.exe
process. Please refer to the Resource Kit documentation for more
information.
Keywords: kberrmsg kbprb KB180001