Knowledge Base

DMM: Spool32 Caused a GP Fault in Module Hpfmlc08.dll

Article ID: 179964

Article Last Modified on 11/7/2000

Microsoft Direct Mail Manager for Windows

This article was previously published under Q179964

SYMPTOMS

When you test print an envelope from Microsoft Direct Mail Manager, you may receive the following message:

This program has performed an illegal operation and will be shut down. If the problem persists, contact the program vendor.

Clicking the Details button shows:

SPOOL32 caused a general protection fault in module HpfmlC08.dll.

RESOLUTION

Try printing a different size envelope, such as Business, #10, or try printing to another printer.

MORE INFORMATION

The file Hpfmlc08.dll is used by the following Hewlett Packard printers:

HP DeskJet 670C
HP DeskJet 690C

Additional query words: invalid page fault ipf gpf

Keywords: kbprb KB179964