Knowledge Base

WD98: Appearance of Document Not Refreshed Saving as HTML

Article ID: 179949

Article Last Modified on 10/4/2002

Microsoft Word 98 for Macintosh

This article was previously published under Q179949

SYMPTOMS

After you set the default file save type to HTML Document (on the Tools menu, click Preferences, and click the Save tab), clicking Save will save the document as HTML, but the document on the screen will not be refreshed.

WORKAROUND

After you save the document, close and then reopen the file. When the document is reloaded, the updated version will be displayed.

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

MORE INFORMATION

If your default file save type is Word Document (on the Tools menu, click Preferences, and click the Save tab), then when you save a document in the HyperText Markup Language (HTML) format, Word saves the file, closes it, and then opens the HTML version. Word goes through this process because HTML does not support many of the formatting options available in Word. By closing and reopening the HTML document, Word can accurately update the information that appears on the screen to provide an accurate representation of the HTML document. If your default file save type is HTML Document as stated in the Symptoms of this article, then when you save it, it will not close and re-open the file. This would need to be done manually.

Although you can set the default file type to HTML Document, clicking either the Save button on the Standard toolbar or the Save command on the File menu, will not automatically refresh the document when it is saved as HTML.

A problem may arise when the current document has formatting that is not supported by HTML. If the document is not refreshed, the open document may not reflect what the HTML document will look like.

For additional information about this problem in Microsoft Word 97 for Windows, please see the following article in the Microsoft Knowledge Base:

162982 WD97: Appearance of Document Not Refreshed Saving as HTML

Additional query words: internet Web hyper text htm

Keywords: kbhowto kbbug kbpending KB179949