WD97: "Word failed reading from this file... AutoRecovery..." When You Save Document in 6.0/95
Article ID: 179883
Article Last Modified on 1/22/2007
APPLIES TO
- Microsoft Word 97 Standard Edition
This article was previously published under Q179883
SYMPTOMS
When you attempt to save a Word 6.0/95 document in Word 97, you may
receive the following error messages:
Word failed reading from this file (AutoRecovery save of
file_name.asd). Please restore the network connection or replace the
floppy disk and retry.
-and-
There is not enough memory or disk space to convert this document.
-and-
Word has lost data due to a bad network connection or missing floppy.
Documents relying on this data are going to be saved and then closed.
The Word document is then deleted and the text of the document is saved in
a file named "Rescued Document.txt" in the folder that contained the
original Word document.
RESOLUTION
To correct this problem, obtain Microsoft Word 97 Service Release 2
(SR-2).
STATUS
Microsoft has confirmed this to be a problem in Microsoft Word 97 for
Windows. This problem was corrected in Microsoft Office 97 Service
Release 2 (SR-2).
For additional information about SR-2, please see the following article in
the Microsoft Knowledge Base:
151261 OFF97: How to Obtain and Install MS Office 97 SR-2
Additional query words: save autosave autorecover error message
Keywords: kbhotfixserver kbqfe kbbug kbconversion kbfix KB179883