Knowledge Base

WD95: Word Does Not Appear to Run or Is Slow Opening Files

Article ID: 179834

Article Last Modified on 8/17/2005


APPLIES TO


This article was previously published under Q179834

SYMPTOMS

When you run Word, the splash (startup) screen appears and either:

  • Word does not appear. There are no error messages, and Word does not appear as a minimized icon on the Microsoft Windows NT taskbar. However, Word does appear in the Microsoft Windows NT Task Manager.

    -or-
  • Word appears, but opens files very slowly.

CAUSE

This problem can occur when the Novell Netware print queue for the default printer no longer exists.

WORKAROUND

To work around this problem:

  • Re-establish the Novell Print queue.

    -or-
  • Use a default printer that can be accessed without the use of the Novell Netware print queue.

MORE INFORMATION

The third-party product discussed in this article is manufactured by a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.

Additional query words: launch launches start starts list Novel

Keywords: kbprint kbprb kb3rdparty KB179834