Knowledge Base

XCLN: Error Msg: Application Error, Call to Undefined Dynalink

Article ID: 179802

Article Last Modified on 10/28/2006


APPLIES TO


This article was previously published under Q179802

SYMPTOMS

When you try to start the Windows 3.x Exchange or Outlook client, you may receive one of the following error messages:
Application Error
Call to Undefined Dynalink
-or-
Application Error
Cannot find Mapi.dll

CAUSE

The Mapi.dll file, located in the c:\windows\system subdirectory by default, is missing, corrupted, or has been replaced by another version.

WORKAROUND

To correct the problem, perform one of the following steps:
  • Copy the Mapi.dll from another Windows 3.x client system that is working properly.

    -or-
  • Reinstall the Exchange client.

    -or-
  • Expand Mapi.dll from the client CD-ROM cabinet (.Cab) files.

    The syntax for the EXPAND (Expand.exe) utility is:
    EXPAND <sourcename> <destinationname>

Keywords: kbprb kbusage KB179802